Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at mariekiro@mariekiro.com.

General

Yes, All of them are a combination of essential oils and plant extracts

Yes, cruelty free and vegan

Yes, 100%

If you need to modify or cancel your order, email mariekiro@mariekiro.com and we’ll do what we can to make it work.

The products are made United States but sourced all over the world where the plants actually grow.

MMB (3-methoxy-3-methyl-1-butanol) is a unique, environmentally friendly alcohol solvent. It’s a clear, colourless and completely water-soluble liquid with the mildest of odours. Thanks to MMB’s low toxicity and ready biodegradability, it is recognised as a human and environment friendly solvent, and can be used in European Ecolabel formulations. In fact, MMB has global registration in over 12 nations with it passing the US Environment Protection Authority (EPA) DfE certification for solvents in 2009, and is listed on Cleangredients due to its low toxicity profile.  And For China the Administration of Quality Supervision code is  GB/T22731-2017

Its hard to say.  A lot of essential oils are toxic to pets and we blend many oils to make the fragrance so each oil is in small amounts.  But I wouldn't risk it.  Not worth testing.

Shipping

You can check your order status on your Account page—the status will be updated as soon as your order is placed and again when your order ships.

Orders are processed Monday - Friday, with the exception of US holidays. Orders are typically fulfilled and shipped within 3-4 business days. Once your order has shipped, you’ll receive an email from mariekiro@mariekiro.com with tracking information.

United States for now

Sometimes, usually on the TikTok shop